Track BodySupport
How can I help?
For questions, problems or suggestions about Track Body, email support@rblch.com.
Email supportPlease include your app version, device model, iOS version and a description of what happened. If you send a screenshot, hide any personal measurements or other information you do not want to share.
Common questions
How do I export my records?
Open Track Body, go to Settings and choose Export CSV. Use the share sheet to save the file or send it to a destination you choose. The file includes your recorded measurements, timestamps and notes.
How does Apple Health work?
Track Body can display supported Apple Health measurements in Trends when you grant read permission. To write compatible measurements when saving a check-in, enable Save to Health in Track Body’s Settings and grant the requested permissions. You can review or revoke permissions in the Health app.
Where are my check-ins stored?
The app stores your check-ins on your device and attempts to sync them through your private iCloud storage. Track Body’s Settings shows the current iCloud status. If iCloud could not be initialized, the app uses local storage.
How do I delete a check-in?
In History, find the check-in, swipe its row and choose Delete. Deleting it from Track Body does not remove measurements already saved to Apple Health. You can manage those separately in the Health app.
Can I use Track Body without Apple Health?
Yes. You can record check-ins and view your saved history without granting Apple Health permissions.
How do I change reminders?
Open Settings in Track Body and adjust your reminder preferences. Notifications also need to be allowed in your device’s notification settings.
Privacy questions
For questions about your information or a support email you have sent, contact support@rblch.com. See the privacy information for more detail.